There are lots of reasons to buy a new phone, from wanting a device that doesn't lag or freeze or rapidly lose charge, all the way through seeking a fresh new start when you change service to a new carrier.
Unfortunately, there are some cases where we cannot offer any amount of financing. We've listed some of these instances below, along with actions that might help.
- Frozen credit. In order to know how much credit we can offer you, we need to run a credit check. If you have frozen your credit, you will need to contact the credit bureau and at least temporarily unfreeze it so we can verify your credit history.
- You have another Optimum Mobile account: If you previously opened an Optimum Mobile account — even if you then disconnected the line(s) and did not use the account — you will need to use that account to purchase phones with credit.