I’ve been using Group A International Calling. Following the 8.19.24 shift, how should I make calls to loved ones outside of the U.S.?

The answer to this question depends on where you’re making calls.

I only call Canada.

You can leave Group A turned on as you already have it — no further action is needed from you.

I only call Mexico.

You can leave Group A turned on as you already have it — no further action is needed from you

I only call the Dominican Republic.

You will want to turn Group A off, and turn on Group B.

Here are the steps you’ll want to take:

1. Visit  https://mymobile.optimum.com 
2. Go to My Lines and select the line you’d like to modify 
3. Select My add-ons and then Manage international 
4. Toggle on Group B for the Dominican Republic.  
5. To call and text Canada and Mexico, keep Group A toggled on as well. To end call and text to Canada and Mexico, toggle off Group A. 
6. Continue to enjoy connecting with family and friends in the Dominican Republic and beyond! 

I call the Dominican Republic as well as Canada or Mexico.

You will want to have both Group A and Group B turned on.

Here are the steps you’ll want to take:

1. Visit  https://mymobile.optimum.com 
2. Go to My Lines and select the line you’d like to modify 
3. Select My add-ons and then Manage international 
4. If it's not already on, toggle on Group A (Mexico and Canada). 
5. Toggle on Group B for the Dominican Republic. 
6. Continue to enjoy connecting with family and friends in the Dominican Republic and beyond!