How do I bring (port) my phone number to Optimum Mobile?


Versión en español: ¿Cómo transfiero mi número de teléfono a Optimum Mobile? – Optimum Mobile en Español

Select Keep my number during checkout. After purchase, you will receive an email letting you know when you can start your transfer (port). You will then need to provide us with your current carrier Account Number, Account PIN (or Number Transfer PIN), and the last four digits of the social security number associated with the account to successfully transfer your phone number.

Important: If you start your transfer before your SIM card is delivered, you will temporarily lose access to your current phone number. Your account with your current carrier must also be active in order to bring your number over, so do not cancel it.

Your number will not transfer until you activate your Optimum Mobile SIM card.


Transferring your number

1. Sign in to MyMobile

2. Tap Activate service



3. Select your number 


4. Tap Continue



5. Enter your Account Number, PIN, last four digits of your SSN and ZIP code, then tap Start Transfer



Checking the status of your number

1. Sign in to MyMobile

2. Tap Activate service



You will receive an email or text message from us if you entered incorrect information during your transfer request. You will then need to sign in to resubmit your request.

If you did not receive a notification from us and the status of your transfer does not update after 24 hours from “Request submitted,” contact your carrier for assistance.

If you need help transferring your phone number, give us a call at 1-833-449-8586.