Is there anything I need to do before activating my phone?

If you’re bringing your own phone, you need to make sure it’s compatible with our network and that your OS (iOS or Android) is up to date. You can check your phone compatibility here.

 

If you have an Apple phone:

1. Tap Settings

apple-settings.png

2. Then General

Iphone_Settings_general.jpg

3. Then Software Update

Iphone-settings-softwareupdate.jpg

4. Turn on Automatic Updates and make sure you see the message “iOS is up to date”.

Iphone-settings-softwareupdate2.jpg

 

If you have an Android phone:

1. Tap Settings

Android_phone_-_Settings.png

2. Scroll down and tap System

Android_Settings_-_System.png

3. Select Advanced

Android_Settings-System_-_Advanced.png

4. Then System update

Android_Settings-System_-_Advanced_-_SystemUpdate.png

5. Confirm that the message is “Your system is up to date.

Android_systemUpdated.png