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I forgot my email and I can not sign into My Mobile. What should I do?

If you have forgotten or have lost access to the email address associated with your account, contact us to reach an Optimum Mobile expert 24/7.

Articles in this section

  • How do I remove the Non-Internet Surcharge from my account?
  • I cannot sign into MyMobile. What should I do?
  • I forgot my email and I can not sign into My Mobile. What should I do?
  • How do I update the email address in my account?
  • Can I pay off my financed device(s) early?
  • How do I grant or remove Power of Attorney for an account?
  • Where can I find my account number?
  • Can I change my billing address?
  • Can I transfer my Optimum Mobile account to another person?
  • How do I close a deceased relative's account?
See more
Altice Mobile

Plans—

Our Plans
Affordable Connectivity Program
Savings Calculator
Add International

Phones—

All Phones
Bring Your Own Phone
Trade-in
Apple
Samsung
Motorola
Upgrade

Deals—

All Deals
Internet + Mobile Savings

Why Us—

Why Optimum Mobile

Coverage—

Nationwide Coverage

Mobile Support—

Mobile Support
Articles
Contact Us
Contáctenos

Company—

Altice USA
Optimum
Careers

Stores

MyMobile (My Account)

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