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  1. Optimum Mobile
  2. Phones & Network
  3. eSIM

What do I do If I lose my phone with an eSIM?

We encourage customers who lose their phone to lock the device and contact us to suspend the mobile line temporarily.

Articles in this section

  • What is an eSIM?
  • How do I activate my eSIM?
  • Which eSIM devices are compatible with the Optimum Mobile network?
  • What do I do if my eSIM doesn’t work?
  • What do I do If I lose my phone with an eSIM?
  • How do I activate my eSIM using the QR Code on my iPhone?
  • How do I activate my eSIM using the QR Code on my Samsung?
  • How do I activate my eSIM using a QR Code screenshot on my Samsung?
  • How do I manually activate my eSIM on my iPhone?
  • How do I manually activate my eSIM on my Samsung?
See more
Altice Mobile

Plans—

Our Plans
Affordable Connectivity Program
Savings Calculator
Add International

Phones—

All Phones
Bring Your Own Phone
Trade-in
Apple
Samsung
Motorola
Upgrade

Deals—

All Deals
Internet + Mobile Savings

Why Us—

Why Optimum Mobile

Coverage—

Nationwide Coverage

Mobile Support—

Mobile Support
Articles
Contact Us
Contáctenos

Company—

Altice USA
Optimum
Careers

Stores

MyMobile (My Account)

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