Any discounts you received on lines added before August 1, 2021, will continue as usual. New lines added after August 1st (or lines that are changed due to upgrade or downgrade of plans) will be placed on the new pricing structure, which incorporates all discounts (Internet and Mobile Savings, Multi-line, and Autopay) in the base price. This price assumes customers have an Internet account with Optimum. If this is not the case, customers will be charged a $20 non-Internet Customer surcharge on each new line per month.
On line(s) added before August 1, 2022, you will see Internet + Mobile Savings and Unlimited Plans Multi-line Savings (if you have an Unlimited or Unlimited Max plan) under the Promotions & Discounts section.
For lines added on or after August 1, 2022, we simplify the Mobile bill by incorporating the AutoPay discount and Internet + Mobile Savings on our plans price.
For detailed information about your PDF bill, visit here.
Important: If you are an Optimum Internet customer and received a surcharge, visit here.