Phones & Network

• What is an eSIM?
• How do I activate my eSIM?
• How do I activate my eSIM using the QR Code on my iPhone?
• How do I activate my eSIM using the QR Code on my Samsung?
• How do I activate my eSIM using a QR Code screenshot on my Samsung?
• How do I manually activate my eSIM on my iPhone?

See all 20 articles

• How can I upgrade my phone?
• Thinking of upgrading your phone?
• Phone Upgrade (Replacing a phone)

• What is 5G?
• How do I make sure that my phone is connected to WiFi?

• How do I move my phone number from my Android device to an eSIM on my new iPhone 14?
• Will activating an eSIM lock my iPhone to Optimum Mobile?
• How do I know if my iPhone is unlocked?
• How do I activate an iPhone with eSIM if I don’t have access to a Wi-Fi network?
• How to add an email account to my iPhone?
• How do I insert a SIM Card into my iPhone?

See all 17 articles

• How do I manage voicemail on my Motorola device?

• How do I transfer my data/contacts to a new Samsung device?
• How do I manage voicemail on my Samsung device?

• New 369 Area Code for parts of California
• New 861 Area Code in Illinois
• What are robocalls or spam calls?
• New 363 Area Code for Nassau County
• How can I update my phone software and network settings?
• What APN settings are needed with Optimum Mobile?

See all 12 articles

• I lost my phone or my phone was stolen. What do I do now?