Phones & Network

Upgrade

• How can I upgrade my phone?
• Thinking of upgrading your phone?
• Phone Upgrade (Replacing a phone)

Coverage

• What is 5G?
• How do I make sure that my phone is connected to WiFi?

Apple

• How to add an email account to my iPhone?
• How do I update the software (iOS) on my iPhone?
• How do I insert a SIM Card into my iPhone?
• How do I change my ringtone and message sounds on my iPhone?
• How do I change my network settings on my iPhone?
• How do I manage contacts on my iPhone?

See all 20 articles

Motorola

• How do I manage voicemail on my Motorola device?

Samsung

• How do I transfer my data/contacts to a new Samsung device?
• How do I manage voicemail on my Samsung device?
• How do I check for a software update on my Samsung phone?
• Samsung Galaxy ZFlip3 5G Pre-order and Samsung Credit Offer

Android

• How do I transfer my data/contacts from iPhone to Android?
• How do I enable Data Roaming on an Android phone?
• How do I setup a mobile hotspot on my Android phone?

General

• How can I update my phone software and network settings?
• What APN settings are needed with Optimum Mobile?
• Do Apple Watch and other wearable devices work with Optimum Mobile?
• Does Optimum Mobile support eSIM?
• No Service or Signal Issues
• Internet and Data Issues

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Lost/Stolen

• I lost my phone or my phone was stolen. What do I do now?
• I found my lost phone. What should I do now?