Optimum Mobile Help Center home page

Español

Overview
Plans
Angle Down
Our Plans Affordable Connectivity Program Savings Calculator Add International
Phones
Angle Down
All Phones Bring Your Own Phone Apple Samsung Motorola Upgrade
Deals
Angle Down
All Deals Internet + Mobile Savings
Coverage
Angle Down
Nationwide Coverage
Why Us
Angle Down
Why Optimum Mobile
Mobile Support
Angle Down
Mobile Support Chat With Us Contact Us Contáctenos
Cart
Stores
User
  • Overview
  • Plans
  • Our Plans
  • Affordable Connectivity Program
  • Savings Calculator
  • Add International
  • Phones
  • All Phones
  • Bring Your Own Phone
  • Apple
  • Samsung
  • Motorola
  • Upgrade
  • Deals
  • All Deals
  • Internet + Mobile Savings
  • Coverage
  • Nationwide Coverage
  • Why Us
  • Why Optimum Mobile
  • Mobile Support
  • Mobile Support
  • Chat With Us
  • Contact Us
  • Contáctenos
  • Stores
  • Cart
  • MyMobile (My Account)

Español

  1. Optimum Mobile
  2. Phones & Network

Phones & Network

eSIM

  • What is an eSIM?
  • How do I activate my eSIM?
  • How do I activate my eSIM using the QR Code on my iPhone?
  • How do I activate my eSIM using the QR Code on my Samsung?
  • How do I activate my eSIM using a QR Code screenshot on my Samsung?
  • How do I manually activate my eSIM on my iPhone?

See all 20 articles

Upgrade

  • How can I upgrade my phone?
  • Thinking of upgrading your phone?
  • Phone Upgrade (Replacing a phone)

Coverage

  • What is 5G?
  • How do I make sure that my phone is connected to WiFi?

Apple

  • How do I move my phone number from my Android device to an eSIM on my new iPhone 14?
  • Will activating an eSIM lock my iPhone to Optimum Mobile?
  • How do I know if my iPhone is unlocked?
  • How do I activate an iPhone with eSIM if I don’t have access to a Wi-Fi network?
  • How to add an email account to my iPhone?
  • How do I insert a SIM Card into my iPhone?

See all 17 articles

Motorola

  • How do I manage voicemail on my Motorola device?

Samsung

  • How do I transfer my data/contacts to a new Samsung device?
  • How do I manage voicemail on my Samsung device?

General

  • New 369 Area Code for parts of California
  • New 861 Area Code in Illinois
  • What are robocalls or spam calls?
  • New 363 Area Code for Nassau County
  • How can I update my phone software and network settings?
  • What APN settings are needed with Optimum Mobile?

See all 12 articles

Lost/Stolen

  • I lost my phone or my phone was stolen. What do I do now?
Altice Mobile

Plans—

Our Plans
Affordable Connectivity Program
Savings Calculator
Add International

Phones—

All Phones
Bring Your Own Phone
Apple
Samsung
Motorola
Upgrade

Deals—

All Deals
Internet + Mobile Savings

Why Us—

Why Optimum Mobile

Coverage—

Nationwide Coverage

Mobile Support—

Mobile Support
Add a Line
Add a Phone
Chat With Us
Contact Us
Contáctenos

Company—

Altice USA
Optimum
Careers

Stores

MyMobile (My Account)

© 2023 Optimum Mobile. All rights reserved.
Terms and policies
Privacy Policy
Accessibility
Sitemap
Contact Us