Plans & Services

Data

• What is a Data Top Up?
• How do I change my monthly data options?
• How can I reduce my data usage?
• How do I know how much data will I need?
• How do I add a Data Top Up?
• How can I check my usage?

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International

• Do you have any tips for managing my data usage abroad?
• How do I order a Travel Pass?
• Can I use Optimum Mobile while traveling abroad?
• Can I make calls and send texts internationally?
• How do I access my voicemail while traveling internationally?
• How do I remove an international add-on?

Wi-Fi Calling

• What is Wi-Fi Calling and why should I use it?
• How do you improve connectivity?

E911

• How do I update my E-911 registered address?
• What is my E-911 registered address?
• What can I expect when I contact 911?

Mobile Hotspot

• Can my phone be used as a mobile hotspot?
• I'd like to use my device as a mobile hotspot, what are the data limits?
• Is there a cost for using my device as a mobile hotspot?

Voicemail

• How do I change my voicemail password?
• How do I reset my voicemail password?
• How do I access my voicemail?

General

• How do I add a new device to my account?
• How do I get a new SIM card?
• Mandatory 10-Digit Dialing & FCC 988 Crisis Line Impacts
• 3-months Free Promotion
• Self-Service Short Codes (* Star Codes)
• How do I call Directory Assistance (411)?

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