When can I enroll in Device Protection?
You can enroll when you buy a device or add a line with your own device. You can also enroll within 30 days after you buy or upgrade.
Good to know
- Eligible devices: phones, iPads, and Android tablets from us, paid in full or financed. Supported bring-your-own devices also qualify.
- The 30-day window starts on the date you paid for your device.
Enroll
1. Choose Device Protection at checkout online, in an Optimum store, or by phone at 866-200-7186. You can do this when you buy, upgrade, or add a line with your own device.
2. Enrolling later? Chat with us or call us at 866-200-7186 within 30 days of your device payment date.
3. If you enroll your own device in an Optimum store, we'll inspect it first.
If something goes wrong
- Missed the 30-day window? You can enroll the next time you buy or upgrade a device. You can also enroll when you add a line with your own device.
- When does coverage start? On the day your enrollment is accepted. Billing starts the same day.
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