Welcome to Optimum Mobile Support
How can we help?
- What information do I need to provide when transferring my phone number to Optimum Mobile?
- How do I transfer my phone number to Optimum Mobile?
- How do I request a number transfer (port-in request) before my SIM card is delivered?
- How do I transfer my AT&T phone number to Optimum Mobile?
- How do I resubmit a phone number transfer request?
- Do I cancel my current service before or after transferring my number to Optimum Mobile?
- I forgot my email and I can not sign into My Mobile. What should I do?
- How do I update the email address in my account?
- Can I transfer my Optimum Mobile account to another person?
- How do I close a deceased relative's account?
- How do I change the name or ownership on my Business account?
- Can I pay off my financed device(s) early?
- How to add an email account to my iPhone?
- How do I update the software (iOS) on my iPhone?
- How do I insert a SIM Card into my iPhone?
- How do I change my ringtone and message sounds on my iPhone?
- How do I change my network settings on my iPhone?
- How do I manage contacts on my iPhone?
- What is Internet + Mobile Savings?
- Where do I sign up for Internet + Mobile Savings?
- How does Internet + Mobile Savings work?
- Can anyone sign up for Internet + Mobile Savings?
- Is it free to join Internet + Mobile Savings?
- How do I know I’ve signed up for Internet + Mobile Savings?
- What is the difference between the previous international grouping and the new groups?
- As an existing Price for Life customer, will my plan change due to these new flexible plan options?
- As an existing Unlimited Everything customer, what happens to my international calling and roaming with these new flexible plan options?
- Will my existing Unlimited Everything plan change due to these new flexible data options?
The following information will help you set up your phone and activate your service. Setting up y...
Please have the following information available when transferring your phone number: Current act...
Select Keep my number in checkout. After your purchase, we'll send an email letting you know w...
Our Data Top Ups are an additional 1GB of data you can add to your monthly data at any time. Eac...
You have the flexibility to change your monthly plan at any time. 1. Sign in to MyMobile2. Click ...
Wi-Fi Calling allows you to place and receive calls in locations where the LTE Network has a weak...
Yes, you can use your phone as a hotspot as a part of your Optimum Mobile Unlimited Plan. Data sp...
Optimum Mobile and Internet customers can go to MyMobile and share their Internet account number ...
Internet + Mobile Savings gives Optimum Mobile and Internet customers the opportunity to save mor...
If you have any questions or need support with your mobile phone service, our experienced Optimum...