What happens if a phone or device is lost or stolen?

If you suspect a phone or device on your business account is lost or stolen, first check whether you can use Apple or Android services dedicated to finding the device, such as Apple’s Find My or Google’s Find My Device. These services may also help lock the missing device to prevent unauthorized access and use.

If the device is still missing, contact us and an Optimum Mobile expert will help review your options, 24/7.