You can suspend a line on your business account only for active military deployment. Other reasons, like a lost phone or a leave of absence, don't qualify.
Before you start
- While a line is suspended, you aren't billed for monthly service. You still pay for any financed device.
- Lost or stolen phone? See What to do if your phone is lost or stolen.
Request a military suspension
1. Download the military deployment request form from Suspend your service for military duty.
2. Follow the steps in that article to send the form and your documents.
If something goes wrong
- Need to restore the line? Contact us and an Optimum Mobile expert will help.
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