Manage
- How do I remove the Non-Internet Surcharge from my account?
- I cannot sign into MyMobile. What should I do?
- I forgot my email and I can not sign into My Mobile. What should I do?
- How do I update the email address in my account?
- Can I pay off my financed device(s) early?
- How do I grant or remove Power of Attorney for an account?
- Where can I find my account number?
- Can I change my billing address?
- Can I transfer my Optimum Mobile account to another person?
- How do I close a deceased relative's account?
- How do I change the name or ownership on my Business account?
- How do I check the remaining balance of my financed device(s)?
- My service was turned off. How can I turn it back on?
- How do I cancel my service?
- Can I suspend my service due to active military duty?
- How do I change my service address?
- How do I change my account PIN?
- How do I change my password?
- I forgot my password. How do I reset it?
- Are passwords case sensitive?
- Can I change my wireless number?
- How do I save MyMobile on my mobile device?
- How do I update my contact phone number?