Optimum Mobile Help Center home page

Español

Plans
Angle Down
Our Plans Savings Calculator
Phones
Angle Down
All Phones Bring Your Own Phone Apple Samsung Motorola
Deals
Angle Down
All Deals
Why Us
Angle Down
Why Optimum Mobile Optimum FlexAbility Internet + Mobile Savings Home + Mobile
Coverage
Angle Down
5G Coverage Nationwide Network
Existing Customers
Angle Down
Get Support Add International
Cart
Stores
User
  • Plans
  • Our Plans
  • Savings Calculator
  • Phones
  • All Phones
  • Bring Your Own Phone
  • Apple
  • Samsung
  • Motorola
  • Deals
  • All Deals
  • Stores
  • Why Us
  • Why Optimum Mobile
  • Optimum FlexAbility
  • Internet + Mobile Savings
  • Home + Mobile
  • Coverage
  • 5G Coverage
  • Nationwide Network
  • Existing Customers
  • Get Support
  • Add International
  • Cart
  • MyMobile (My Account)

Español

  1. Optimum Mobile
  2. Account & Billing
  3. Manage

Manage

  • I cannot sign into MyMobile. What should I do?
  • Can I suspend my service?
  • I forgot my email and I can not sign into My Mobile. What should I do?
  • How do I update the email address in my account?
  • Can I transfer my Optimum Mobile account to another person?
  • How do I close a deceased relative's account?
  • How do I change the name or ownership on my Business account?
  • Can I pay off my financed device(s) early?
  • How do I check the remaining balance of my financed device(s)?
  • Where can I find my account number?
  • Can I change my billing address?
  • My service was turned off. How can I turn it back on?
  • How do I cancel my service?
  • Can I suspend my service due to active military duty?
  • How do I change my service address?
  • How do I change my account PIN?
  • How do I change my password?
  • I forgot my password. How do I reset it?
  • Are passwords case sensitive?
  • Can I change my wireless number?
  • How do I save MyMobile on my mobile device?
  • How do I update my contact phone number?
Altice Mobile

Plans—

Our Plans
Savings Calculator

Phones—

All Phones
Bring Your Own Phone
Apple
Samsung
Motorola

Deals—

All Deals

Why Us—

Why Optimum Mobile
Optimum FlexAbility
Internet + Mobile Savings
Home + Mobile
How It Works
At Your Service

Coverage—

5G Coverage
Nationwide Network

Existing Customers—

Get Support
Add a Line
Add a Phone
Add International

Company—

Altice USA
Optimum
Suddenlink
Careers

Stores

MyMobile (My Account)

© 2022 Optimum Mobile. All rights reserved.
Terms and policies
Privacy Policy
Accessibility
Sitemap
Contact Us