How do I close a deceased relative's account?

We would like to extend our deepest sympathies to you concerning your recent loss. We will do all we can to help you with closing their account as quickly as possible.

Canceling Service
Download and complete the "Deceased Account Holder” form at the bottom of this page and then Fax/Mail along with one of the supporting documents listed:

Optimum Mobile
Attn: Shared Services
1111 Stewart Ave
Bethpage, NY 11714
Fax: 516-803-1688

Supporting Documentation:
Photocopy of one (1) of the following is required:  

  • Copy of death certificate
  • Attorney / legal estate documents
  • Cremation documentation
  • DD Form 1300 (Report of Casualty) for military service members
  • Other reasonable documentation