Account & Billing

Billing

• What does it mean to be in “good standing”?
• Where can I find my Optimum or Suddenlink account number?
• How do I change the name on my account?
• Where will a Travel Pass appear on my bill?
• Where can I view my bill?
• When will I be billed?

See all 14 articles

Manage

• How do I update the email address in my account?
• Can I transfer my Optimum Mobile account to another person?
• How do I close a deceased relative's account?
• How do I change the name or ownership on my Business account?
• Can I pay off my financed device(s) early?
• How do I check the remaining balance of my financed device(s)?

See all 19 articles

Payments

• What is AutoPay?
• How do I change my AutoPay payment method?
• What are my options for paying my bill?
• How will I know my payment was successful?
• How do I make a one-time payment?
• How do I add or delete a credit or debit card?

See all 7 articles