Find answers to questions about your account for billing, features (add-ons), my plan and usage alerts.
- Where can I view my account balance and due date?
- Where can I view my bill?
- When will I be billed?
- What charges will appear on my PDF bill?
- How can I view recent changes to my bill?
- What does it mean to be in “good standing”?
- Where can I find my Optimum Internet account number?
- How do I change the name on my account?
- Where will a Travel Pass appear on my bill?
- Where will a Data Top Up appear on my bill?
- What charges will appear on my online bill?
- How is my billing cycle determined?
- Are there additional fees?
- What is this late fee on my bill?
- What are these taxes, surcharges and fees on my bill?