Plans & Services

• How do I learn more about fees and discounts associated with my plan?

• What is Wi-Fi Calling and why should I use it?
• How do you improve connectivity?

• What is a Data Top Up?
• How do I change my monthly data options?
• How can I reduce my data usage?
• How do I know how much data will I need?
• How do I add a Data Top Up?
• How can I check my usage?

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• I’ve been using Group A International Calling. Following the 8.19.24 shift, how should I make calls to loved ones outside of the U.S.?
• Do you have any tips for managing my data usage abroad?
• How do I order a Travel Pass?
• Can I use Optimum Mobile while traveling abroad?
• Can I make calls and send texts internationally?
• How do I access my voicemail while traveling internationally?

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• How do I update my E-911 registered address?
• What is my E-911 registered address?
• What can I expect when I contact 911?

• Is there an extra cost for using my device as a mobile hotspot?
• How much data can I use on my mobile hotspot?
• Do all plans include hotspot?
• What is a hotspot?
• Is there a cost for using my device as a mobile hotspot?

• How do I change my voicemail password?
• How do I reset my voicemail password?
• How do I access my voicemail?

• What discounts does Optimum Mobile Offer?
• How do I create a new Optimum Mobile account?
• How do I add a new device to my account?
• How do I get a new SIM card?
• Mandatory 10-Digit Dialing & FCC 988 Crisis Line Impacts
• Self-Service Short Codes (* Star Codes)

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