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  1. Optimum Mobile
  2. Getting Started

Getting Started

About Us

  • Does Optimum Mobile work in my area?
  • Does Optimum Mobile offer international service?

Service Setup

  • Getting Started
  • Setting up your service
  • Is there anything I need to do before activating my device?
  • How do I activate my SIM card?
  • I already have a SIM card, what should I do?
  • How long will it take to get my device up and running?

See all 7 articles

Number Transfer

  • What information do I need to provide when transferring my mobile number to Optimum Mobile?
  • How do I transfer my mobile number to Optimum Mobile?
  • How to transfer my prepaid mobile number to Optimum Mobile?
  • How do I request a number transfer (port-in request) before my SIM card is delivered?
  • How do I resubmit a number transfer request?
  • How do I transfer my T-Mobile mobile number to Optimum Mobile?

See all 11 articles

Bring Your Own Phone

  • What devices can I bring to Optimum Mobile?
  • Can I bring my own device?
  • What is an unlocked device?
  • How do I unlock my device for use with Optimum Mobile?

Ordering & Shipping

  • Quick Start Guide
  • How can I track my order?
  • How long will it take to get my SIM card?
  • I have questions about my credit check
  • What should I do if my SIM is damaged or never arrives?
  • What is your return policy?

See all 8 articles

Altice Mobile

Plans—

Mobile Plans
Tablet Plan
Savings Calculator
Add International

Devices—

All Phones
All Tablets
Bring Your Own Device
Trade-in
Apple
Samsung
Motorola
Upgrade

Deals—

All Deals
Switch & Save

Business—

Mobile Plans
Tablet Plan
FAQs
Internet + Mobile Savings

Coverage—

Nationwide Coverage
Why Optimum Mobile

Mobile Support—

Mobile Support
Articles
Contact Us
Contáctenos

Company—

Altice USA
Optimum
Careers

Stores

MyMobile (My Account)

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