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  1. Optimum Mobile
  2. Getting Started

Getting Started

About Us

  • Does Optimum Mobile offer international service?
  • Does Optimum Mobile work in my area?

Service Setup

  • Getting Started Checklist
  • Setting up your service
  • Is there anything I need to do before activating my phone?
  • I already have a SIM card, what should I do?
  • How long will it take to get my phone up and running?
  • Temporary Phone Number

Number Transfer (Porting)

  • What information do I need to provide when transferring my phone number to Optimum Mobile?
  • How do I transfer my phone number to Optimum Mobile?
  • Can I transfer my landline to Optimum Mobile?
  • How do I transfer my T-Mobile phone number to Optimum Mobile?
  • How to transfer my prepaid phone number to Optimum Mobile?
  • How do I request a number transfer (port-in request) before my SIM card is delivered?

See all 11 articles

Bring Your Own Phone

  • Can I bring my own phone?
  • What phones can I bring to Optimum Mobile?
  • What is an unlocked phone?
  • How do I unlock my device for use with Optimum Mobile?
  • How do I unlock my Optimum Mobile device?

Ordering & Shipping

  • How can I track my order?
  • How do I activate my SIM card?
  • How long will it take to get my SIM card?
  • I have questions about my credit check
  • What should I do if my SIM is damaged or never arrives?
  • What is your return policy?

See all 7 articles

Altice Mobile

Plans—

Our Plans
Savings Calculator

Phones—

All Phones
Bring Your Own Phone
Apple
Samsung
Motorola

Deals—

All Deals

Why Us—

Why Optimum Mobile
Optimum FlexAbility
Internet + Mobile Savings
Home + Mobile
How It Works
At Your Service

Coverage—

5G Coverage
Nationwide Network

Existing Customers—

Get Support
Add a Line
Add a Phone
Add International

Company—

Altice USA
Optimum
Suddenlink
Careers

Stores

MyMobile (My Account)

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