Who is eligible to trade in a device?

Both new and existing customers may be eligible to trade in their devices when purchasing a new device from Optimum Mobile. Existing customers may also be eligible for trade-in if they upgrade their device.


During checkout, select the Trade-in option and answer the questions about your device to check eligibility and receive your estimated offer. Your device must be fully paid off and unlocked by your previous carrier.  Please note that until you send in your device and its condition is confirmed (or you've accepted an adjusted offer), Trade-in eligibility is not final.