Optimum Mobile Help Center home page

Español

Overview
Plans
Angle Down
Mobile Plans Tablet Plan Savings Calculator Add International
Devices
Angle Down
All Phones All Tablets Bring Your Own Device Trade-in Apple Samsung Motorola Upgrade
Deals
Angle Down
All Deals Switch & Save
Coverage
Angle Down
Nationwide Coverage Why Optimum Mobile
Business
Angle Down
Mobile Plans Tablet Plan FAQs Internet + Mobile Savings
Mobile Support
Angle Down
Mobile Support Contact Us Contáctenos
Cart
Stores
User
  • Overview
  • Plans
  • Mobile Plans
  • Tablet Plan
  • Savings Calculator
  • Add International
  • Devices
  • All Phones
  • All Tablets
  • Bring Your Own Device
  • Trade-in
  • Apple
  • Samsung
  • Motorola
  • Upgrade
  • Deals
  • All Deals
  • Switch & Save
  • Coverage
  • Nationwide Coverage
  • Why Optimum Mobile
  • Business
  • Mobile Plans
  • Tablet Plan
  • FAQs
  • Internet + Mobile Savings
  • Mobile Support
  • Mobile Support
  • Contact Us
  • Contáctenos
  • Stores
  • Cart
  • MyMobile (My Account)

Español

  1. Optimum Mobile
  2. Devices & Network
  3. eSIM

eSIM

  • What is an eSIM?
  • How do I activate my eSIM?
  • Which eSIM devices are compatible with the Optimum Mobile network?
  • What do I do if my eSIM doesn’t work?
  • What do I do If I lose my device with an eSIM?
  • How do I activate my eSIM using the QR Code on my iPhone?
  • How do I activate my eSIM using the QR Code on my Samsung?
  • How do I activate my eSIM using a QR Code screenshot on my Samsung?
  • How do I manually activate my eSIM on my iPhone?
  • How do I manually activate my eSIM on my Samsung?
  • If I upgrade to an eSIM-compatible device, what do I need to do?
  • I upgraded to a new device, how do I install and activate my new eSIM profile using a QR Code?
  • I upgraded to a new device, how do I manually install and activate my new eSIM profile?
  • What if I delete my eSIM profile or reset my device?
  • I want to swap my SIM Card or eSIM to a new eSIM; how do I download and activate it on my device?
  • Does Optimum Mobile support eSIM?
  • What are the benefits of having a Dual SIM with eSIM?
  • Will I experience any differences in service when using eSIM instead of a physical SIM Card?
  • What if I want a physical SIM instead of an eSIM?
  • Why didn’t I get a physical SIM Card for my device?
Altice Mobile

Plans—

Mobile Plans
Tablet Plan
Savings Calculator
Add International

Devices—

All Phones
All Tablets
Bring Your Own Device
Trade-in
Apple
Samsung
Motorola
Upgrade

Deals—

All Deals
Switch & Save

Business—

Mobile Plans
Tablet Plan
FAQs
Internet + Mobile Savings

Coverage—

Nationwide Coverage
Why Optimum Mobile

Mobile Support—

Mobile Support
Articles
Contact Us
Contáctenos

Company—

Altice USA
Optimum
Careers

Stores

MyMobile (My Account)

© 2025 Optimum Mobile. All rights reserved.
Terms and policies
Privacy Policy
Accessibility
Sitemap
Contact Us