How do I access my voicemail?

You can access your voicemail by calling *86 from your device or your 10-digit mobile number from another phone. In this case, press * immediately to interrupt the greeting and enter your password, then tap #. The default voicemail password is the last 4-digits of your phone number.


How do I change my voicemail password?

From your phone’s dial pad:

  1. Dial *86
  2. Enter your current voicemail password and then tap #
  3. Tap 4
  4. Tap 4
  5. Tap 1
  6. Enter your new voicemail password and then tap #


Note: Visual voicemail is available for compatible iPhones and Android phones.

If you’re traveling and want to know how to access your voicemail from abroad, read here.