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  1. Optimum Mobile
  2. Offers & Discounts
  3. Trade-in

Do I have to factory reset my device before Trade-in?

Yes, you need to factory reset your Trade-in device before shipping it.

Keep reading for step-by-step instructions (by manufacturer) on how to reset your device, as well as other steps we recommend to prepare your device for trade-in.

Articles in this section

  • How do I trade in my device with Optimum Mobile?
  • How should I package and ship my Trade-in device?
  • Who is eligible to trade in a device?
  • How many devices can I trade in?
  • Which devices are eligible for Trade-in?
  • Can I trade in my current device and finance my new one?
  • Can I trade in a device that has not been paid off yet?
  • Do I have to buy a new device when I trade in an old one?
  • Can I combine a device Trade-in with another offer?
  • What if I disagree with the estimated Trade-in value?
See more
Altice Mobile

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All Tablets
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Trade-in
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Motorola
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Switch & Save

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Tablet Plan
FAQs
Internet + Mobile Savings

Coverage—

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Why Optimum Mobile

Mobile Support—

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