Here are the fees you may see on your Optimum Mobile bill, and what causes each one.
Good to know
- California customers: California charges a recycling fee on phones and other devices with built-in batteries. Optimum pays this fee for you, so you won't see it on your bill.
Fees
| Fee | What it is and when it applies |
| Late fee | If we don't receive your payment by your due date, a one-time $10 late fee may be added to your next bill. Pay your full balance by your due date to avoid it. |
| Restore Service Fee | $20 per line, up to $40 per account. Charged when service is turned back on after it was suspended for non-payment. It shows on your next bill. |
| Restocking fee | A one-time $50 fee for each returned device. |
| Missing accessory fee | A one-time $75 fee for each device returned with missing accessories. |
| Activation fee | A one-time $25 fee per line, charged when you order. |
| Returned check fee | A one-time fee of $20–$30 (varies by state) for a bounced check. Paying online helps you avoid it. |
| Device Upgrade Fee | A one-time $25 fee when you upgrade your device. |
| Connecticut Firefighter Cancer Relief surcharge | Connecticut customers only. A state-required $0.05 a month for each line. It helps fund firefighter cancer relief programs in Connecticut. |
| Telco Recovery Fee | $3.50 a month for each phone line and $1.50 a month for each tablet (data-only) line. See What is the Telco Recovery Fee? |
If something goes wrong
- See a fee you don't recognize? Chat with us and we'll explain it.
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