What are robocalls or spam calls?

A robocall is short for "robotic call" and is defined as a call that uses a computerized autodialer. Once the call has been answered, the autodialer either plays a recorded message or connects the call to a live person. Some robocalls use personalized audio messages to simulate a personal call and may individually address the recipient by name.

Optimum Mobile has a built-in system to prevent robocalls, but customers can opt-out. Please contact us if you wish to opt-out of this feature.