Can I return the new device I purchased with my Trade-in?

Yes, as long as you return your new device within the appropriate timeframe, you may receive a refund or store credit. Keep reading for more on Optimum Mobile’s return policy.

In most cases, the amount paid will be reimbursed to the original payment method. Any Trade-in value can be used as credit to purchase another Optimum Mobile device if the new purchase is made at the same time as the return.

If the line associated with the Trade-in is disconnected or if no new device is purchased, you may lose the Trade-in value.

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