How do I transfer my number (port out) to a new carrier?

You will need to provide the carrier you are moving to with your Optimum Mobile account number, Transfer PIN (Port Out PIN) and zip code associated with your account. Your Transfer PIN is different from the PIN that you set up at the time of purchase to verify your identity. The Transfer PIN is randomly generated by our system for your security. 


To request your Transfer PIN, please contact us to reach an Optimum Mobile expert 24/7. Your PIN will be sent to you via email and text and is good for 7 days. If you forget or lose your PIN, you can contact us again for a new one.